PDF does not upload
This article is about how to troubleshoot a PDF that is failing to upload.
1.Make sure your PDF is less than 5MB. PDFs that are too large create a poor experience for signers with slow loading, slow down your emails, and generally perform poorly. You can use the Adobe Pro PDF compressor, or an online version (there are many available).
If you require files larger than 5MB contact support and let us know your use case.
2.Remove any passwords on the PDF.
3.Contact us and send us the PDF if you can, support@legalesign.com.
If you need to upload multiple pdfs or want advanced features such as automatically processing text tags, appending documents together, or a 1 click upload and send, go to the advanced PDF upload page within the Docs section.
Search Articles
Top articles in PDF Documents
- How to batch document togethers and enforce a document order
- The "part of contract terms" checkbox explained.
- Search title and tags in Docs
- Pin documents to your dashboard for fast access
- How to upload multiple PDF documents
- Quick fill for duplicate sender fields
- How to tag your PDF templates and search by tags
- Shortcuts to quickly size and position form fields
- How to hide borders to make fields transparent
- Direct links - How To