Customer stories

Don't Just Take it From Us

Discover the impact of our eSignature solution through inspiring customer stories and authentic reviews.

1500+
Documents Signed Every Day
6 Years
ISO 27001 Certification
5★
Rated Customer Service
Case study

76% Of Documents Are Signed Within 24 Hours

"Legalesign has definitely helped us with the initial contact with clients and keeps our reputation and professionalism at the heart of everything we do. We quite often get feedback when we are sending contracts to lawyers who represent the families, saying how much they like Legalesign, remarking on how easy it is to use and how effective it is for getting contracts to sign."

Lucy Challenger

CEO, Polo & Tweed

Testimonial

“The flexibility to offer an electronic signature service has been an instant hit, and the tailored approach used by Legalesign means we’ve been able to provide greater accessibility for customers of The Cambridge. Utilising a digital space to share signed documentation safely means we’re able to track letters and forms, we can quickly send follow-up and reminder messages, and the secure delivery of Product Switch forms is vitality important for us.”

Andy Fowler

Mortgage Adviser, Cambridge Building Society

Testimonial

“Legalesign gives a better oversight of contracts and improves our customer happiness with less time spent printing, scanning and faxing.”

Aleksandra Osowska

FILAN Accounts Ltd

Testimonial

“Agreements are so much easier to manage and organise thanks to Legalesign... I suggest you start with simple, frequent agreements like confidentiality agreements, then you will find you just want to start using it for all others because the ease of use is there.”

Daniel R

Rebuilding Society

Testimonial

"Using Legalesign is an easy way of having secure and professional contracts or documents sent to clients. On top of that, we have the Salesforce integration that helps speed our registration process as all the information is automatically transferred to each account.”

Diana Cracea

Software Systems Administrator, Futurelink Group

Testimonial

“Reduced admin time by at least 50% and increased tracking efficiency by 75% with this software.”

D.Dodd

S&T Fraternity Management

Review

"Legalesign is a quick, simple, easy, cost effective for my small business to get the paperwork done without causing any deforestation. Documents are signed electronically, making it easy to save and forward on. No need for scanning or keeping physical copies."

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Daniel Bester

Google Reviews

Testimonial

“Easy to navigate. Great customer support. Does everything I need and even more. No dislikes. I like all features of the software. Fantastic software and even better customer support. I would highly recommend Legalesign to anyone who is looking for an eSign business software & e-Signature solution.”

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Anonymous

Accounting, G2 Business Review Testimonial

Review

"Having the forms and T&Cs all online, using legalesign our response rate has now doubled, we are so happy with this. it was hard work before, by using a online portal it helps to increase the response rate. It also brings them back faster then before as well."

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Rick

Human Resources, Capterra Review

Testimonial

“Really great service which has saved us an inordinate amount of time. Can’t understand why more big law firms don’t use this - would save hours of trainee time and remove 99% of the room for error on signing/ completions. Would highly recommend to any business - small or large.”

Michelle Kingsley

Showroom Recruitment

Testimonial

“Legalesign makes you spend less time processing contracts and is paper saving. It reduced human error and gave us a higher rate of document signed than with 'wet ink'. It has better tracking and gives us a quicker turnover (shorten sales cycle). Better management (with better oversight of contracts) and improve customer happiness (removing hassle of printer for customers) and the business image. This is an excellent product!”

Dorsay Dejam

911 Legal Team, PC

Testimonial

Very Happy with the Experience

Our workflow has risen with the business, Legalesign does really help us though regarding sending our order forms out to clients and helps us to keep all info in one place. Being able to electronically get a client to sign save having lots of paperwork and speeds up the process. Legalesign has helped speed things up regarding daily tasks.

Lauren Flavell

Sherbet Donkey

Testimonial

“It is simple to use and easy to download all types of documents. It also allows you to monitor the client document journey from creation to signature. In short, a really great system if you need to obtain electronic signatures quickly and efficiently. I wouldn’t hesitate to recommend Legalesign...Using Legalesign provides our business with a fast and secure means of sending documents to clients. This system means we can be confident of a speedy return of signed client documents. I have no hesitation in recommending Legalesign. If you’re looking for an easy, secure and cost effective means of sending electronic documents to clients, then this company does it all."

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Anonymous

Insurance, G2 Business Review Testimonial

Testimonial

“Legalesign allows clients to sign our paperwork at the touch of a button... giving clients a much better service. It has saved us money [and] it helps also with security. I would definitely recommend it to anyone who needs clients or customers to e-sign paperwork over the internet or by the use of their iPhone."

Abbie Keech

Solicitor & Director, Oakwood Solicitors

Case study

“I really like how the software is designed, and the different options available to tailor to your documents. I have found this software to speed up our candidate registration process immensely, and we have had a lot of feedback from candidates regarding the ease of use. I am overwhelmed by the amazing support the team at Legalesign have provided our business with.”

Katie Swingler

Ackerman Pierce (Public sector recruitment)

Review

"We have used Legalesign over the last 12 months to send out over 10,000 documents for signature, they have an exhalent platform and the team are very helpful and over this time have offered help and advice on making our processes more efficient, to reduce time and therefore the cost of managing the document workflow. We have used several other packages in the past including the big names but Legalesign is the best company we have used by a country mile."

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Jonathan Macklin

Google Reviews

Testimonial

Morgan Law

"Legalesign's simplicity of use has allowed Morgan Law to automate our document signing process and experience... The ease of accessing documents has improved our daily tasks. This accessibility not only saves us valuable time, but also ensures that we can stay organised and focused on our priorities... The use of Legalesign has solved our problem and significantly improved the automation of our documentation."

Gareth Elwin

Chief Executive

Case study

Totally Hassle Free

"The kind of customer service I experienced with Legalesign is something that is becoming quite rare these days, so when you get someone who actually bothers, like Nick who was so patient when I asked the same questions over and over again, it makes a huge impact. This was the complete opposite to what I found with another e-signature provider we were considering. They weren’t personal at all, they were expensive and pushing the money side first, so it just goes to show that when you bother to add value to customers it works better for your business."

Natalie Edwards

Executive Assistant and Office Manager, XMOS

Testimonial

“Quick, easy and user friendly! Brilliant. I can get contracts and documents signed by overseas clients much quicker, it is also soo simple for my very busy clients who do not have time to wait for paperwork to be delivered etc and posted back.”

Gareth Mason

Hackett Estate Agents

Review

"The main reason for signing up to Legalesign, was their excellent certification process for electonic signatures. In a post-pandemic world, legislation for electronic signatures and remote verification has been widely expanded, however it was disappointing to discover that the leading e-sign companies (Adobe, Docusign, etc.) did not cater for simple issues like adding a wtiness or forwarding signature responsability. It was refreshing to see these options available on Legalesign, as well as an exelltent support team to walk you through each feature."

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John B

Head of Finance, G2 Reviews

Testimonial

“Nothing to dislike at all, the system just worked and sorted out our contract signing woes immediately!”

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Anonymous

Staffing and Recruitment, G2 Business Software Review Testimonial

Testimonial

Good Platform

The platform is great for signing documents that require a witness, easy steps to follow. It helps us witness documents that need to be signed. The support team have been fantastic.

Jas Gil

HR Manager

Case study

We Have to Be One Step Ahead of the Game

"I believe using Legalesign has saved us a few thousands of pounds, mostly in time, that is the expensive part of running a business, as well as being seen as a progressive business using the most up to date technology. Every now and then you may miss someone who would be suitable for a post, but maybe they didn’t have the time or facilities to print off the documentation and sign it. There’s tough competition out there in the recruitment field, there are other agencies that are making it easy for candidates, so we have to be one step ahead of the game and embrace the latest technology."

Rebecca Bannerman

Co-Founder, Amber Employment Services

Testimonial

“On average it takes half the time to get contracts signed with Legalesign compared to conventional means.”

Raymond Martinez

APA Services (Recruitment and Staffing)

Review

Made Life Easier

"Our standard document that requires signature by each and every client is easily sent, signed and returned in a matter of hours. We do not have major delays waiting for documents to be returned which therefore means our files can be worked on so much quicker than waiting on Royal Mail. The system is very user friendly which means even those clients that are not computer literate can use this site."

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Karla

Legal Services, Capterra Review

Testimonial

“[Legalesign] was the best software on the market from an estate agents point of view. You can track the contract process in real-time and the system is so easy to use, Legalesign also takes data security very seriously and this was paramount to us.”

Nick Maund

London Property Managers

Review

"We have found that it was easy to set up, use and create documents. Legalesign has been very supportive and patient ensuring our staff have the right knowledge and skills to create documents and use the system. Over the last 4/5 years We also found the support team very responsive in offering solutions."

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Chris N

Group Human Resources Manager, G2 Review

Testimonial

"Legalesign won our business hands down: fast, comprehensive and cost effective."

Anthony Jones

Human Resources, Bristol Sport

Testimonial

"I manage a growing property business, letting to students. Details and signatures of each individual as well as a guarantor for each are required. So, for a 6-bed house, this would be 12 sets of information. Consequently, getting all parties together in one place at one time is extremely difficult, particularly with increasing numbers of foreign students. Legalesign's e-signing process has transformed this part of my business by allowing parties to sign remotely at a time that suits them. The efficiency gains are very significant indeed. And having everything stored, traced and distributed electronically removes additional overhead."

Angela Mildon

Property Developer, Mildon Investments

Testimonial

ClearCritical LLC

It was very easy to get started. Has all the features you'd expect. I felt at ease that I had an account manager who was willing to answer any of my questions and give me some advice. Easy to get started. Before I would just send PDFs. This created lots of friction and was very inefficient. Now I have all the PDFs organized in one digital portal. I was easily able to create multiple PDFs to be signed - significantly saving us time in our client onboarding workflow. Would highly recommend Legalesign.

Riley Kaminer

Founder

Review

"When our company was looking for a esign solution that wouldn't break the bank we stumbled across Legalesign. Our staff using the solution have been very satisfied with the solution and have found it to be easy to use. Our account rep Nick has been a pleasure; working with him has been seamless even with the time difference between our organizations. Nick, our face of Legalesign, has shown us a professional organization with great customer care."

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Mary Margaret Allegro

Google Reviews

Testimonial

“This esignature software solves so many issues for us... Give it a try! Once you have you will be hooked!”

Amelia de Field

Synergy Ninjas Software

Testimonial

“Higher rate of document signed than with 'wet ink' + it also creates an extra stage in my intake process so they can’t claim they missed reading the fine print/contract.”

Alyssa Williamson

Marketing, Designflair LLC.

Testimonial

“Legalesign has an easy to use interface. You can customize a lot of the features, email design, copy, etc. It looks really professional when you take advantage of all they have to offer. The customer service is fantastic. Any question I have, the team is on instantly. We switched over from Docusign after having our account executive change multiple times and to try and save money. We have been very happy we made the jump!”

A. Patzius

Marketing Influence & Co.

Case study

"We had spent months looking around and trialling big named competitors, but they were very complicated and we had numerous problems. The reason we went with Legalesign is extremely clear - the product delivers what it says it does efficiently, simply and without any unnecessary aggravation. We like the ability to add branding and customise the content of the different reminder emails when the document has been viewed but not signed and have not been viewed at all. We have already seen positive results once the reminder email is sent to those who have viewed but not yet signed."

Andy Kybett

Founder, Wyntercon

Testimonial

“Legalesign allows better tracking and faster contract signatures (which means we get paid faster) and it’s easy to setup. Custom fields for use with any type of document and 1 document template for all prospects (just fill in those details). It has improved business image.”

Ryan Duncan

Marketing, Funnel Boost Media

Testimonial

"Started using Legalesign in March 2020 to allow for business continuity when working from home but requiring signatures. The system is easy to use, and any issues are always quickly resolved by the customer support team. We now use the software across departments, covering multiple document workflows."

Rebecca Scott

Procurement, Dumfries & Galloway Council

Case study

Mobile Signing on the 'Battlefield'

"For us the beauty of Legalesign is its speed, ease of use, reliability and being able to work paperless. I wouldn’t hesitate to recommend it as the modern, fast and efficient way of working for businesses that require a fast turnaround of signatures."

Emma Sweeney

Manager, The Extras Dept.

Testimonial

"After frustrating trials with a number of electronic signature providers, including some of the best-known names in the field, we finally found a product which offered all the features we wanted and the flexibility we needed at a realistic price. Legalesign was immediately easy to use and the development team provided exceptional levels of support to help us achieve rapid integration with our bespoke, in-house software. As a result, we were able to implement our full solution for generating and managing complex multi-party contracts very quickly and keep several business-critical projects on track. Feedback from end-users has been very positive, as this not only saves a great deal of time but also provides absolute clarity and assurance throughout the process. The ease with which we can now make updates to key legal documents means that this is no longer a bottleneck in our development process, enabling us to focus on our real work!"

Carl D

NHS CCG

Testimonial

“[Legalesign] is incredibly easy to use being intuitive and has resulted in us receiving signed documentation much faster than our previous “archaic” process. We have been able to track prospects behaviours, with regards to viewing and opening the proposals. We have also had great feedback from prospects, who find the tool really easy to use and have found the tool greatly reduces the initial barrier of working with us. The support team are also great if you do have any random questions. Would highly recommend the platform.”

Jason Cooper

Sales, GrantTree

Testimonial

“I would recommend that anyone looking for a document signing solution to have a good look at Legalesign. The system is very reliable and has great functionality + via their API you can achieve excellent levels of integration with existing software. However the best part is without doubt their customer service. A lot of online providers shout about their support; these people actually exceed what you expect.”

P. Savine

Judson Savine Software

Testimonial

“Our sales team adapted to using Legalesign esignature quickly and seamlessly... The product is easily adaptable enabling us to send out contracts for an array of products to our clients. Great esignature solution, great support I would highly recommend.”

Craig P.

Sales, BWAR!

Case study

"I’d spent hours on other e-signing platforms trawling through customer support pdfs on witness statements and couldn’t find what I needed. In the end, I changed platforms because it was too difficult for the user. I instantly liked Legalesign. It is affordable and includes a lot of features in its trial, so I had a good chance to see how it worked. The shareholders’ agreements had 20 pages and needed to be signed by multiple people, ten in all, and I liked that I could do this online with them. The idea of taking one document to each of my individual investors and requiring them to have an independent witness, pinning them all down at the same time, wasn’t even conceivable. And when I needed to speak to someone at Legalesign, nothing was too much trouble. Andreea in customer service has been most impressive. I would say that the service Legalesign provides is great."

Rachel Beech

Software, We Are Fetching

Testimonial

“Legalesign prepared an electronic timesheet specific to my needs. The solution they developed is so efficient and versatile and has significantly reduced both the processing and approval timelines.“

A. Murton

Managing Director, Recruitment

Review

"The platform is very easy to use, purchasing extra credits is a straightforward process, and we receive great customer service whenever it is required."

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Elle M

HR Officer, G2 Review

Review

Legalesign Have Been Excellent From the Word Go!

"They were patient with me from the start and Zayed in particular talked me through the whole process. He was clear and understood what was important to me. Nothing was a problem for me when I called them."

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Stephen T

Managing Director, G2 Reviews

Testimonial

“Legalesign have enabled Dumfries and Galloway Council to continue our business as usual processes during this period of remote working. Processes are simple and efficient. The support from the staff at Legalesign has been first class. The work done by Legalesign allows us to authenticate and ensure the credibility of the authorisations.”

Garry Kerr

Procurement, Dumfries & Galloway Council

Case study

"It’s easy to use and the customer service throughout has been excellent. Using Legalesign gives confidence in their secure, well-organised process that functions well when working remotely and allows records to be easily located. The management database is also very useful, especially when there are multiple users. It is beneficial to have oversight of all documents that have been sent to signature to avoid overlap and to track documents in case of someone’s absence. We download the documents from the central database to our own network and have reduced the central database retention period to 1 month."

Jane McKeown

Senior Legal Counsel, Lothian Pension Fund

Review

Great Product and Fantastic Service!

"The software allows you to create all kinds of documents requiring signature quickly and with ease. We have had lots of positive feedback from our customers to say how easy it is to now sign our documents. The support team are fantastic and act on any suggestions to improve the system which is great."

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Anonymous

Staffing and Recruiting, G2 Review

Review

Great Solution!

"The application is easy to navigate. It's customiseable, so the messaging can be tied to our Group culture and communication style. Our Support Contact Nicholas was brilliant in taking the time to understand our company so that we signed up for the most suitable package and weren't tied into anything we didn't need. The return rate of signed employment contracts is increasing due to using Legalesign and it allows us to easily track who has and hasn't returned their documents fully executed."

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Lynda M

People & Culture Admin Manager

Review

"We [were] recommended Legalesign by our software company. We had looked into other e- sign companies who where more expensive. Right from my first telephone call with Andreea, I knew we had made the right decision. Andreea offered us a trial and some one to one training before we even signed up. With all new products we have had some teething problems, mainly due to my lack of IT skills. But Nicholas and Andreea [were] always available to help me and I never waited more than an hour for a response. Highly recommend this friendly company."

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Julia R

HR & Compliance Officer

Review

"The team liked the features of the product as well as the price point. As the project manager I appreciated the no nonsense and no pressure attitude of our sales rep. Our questions were answered and we were able to create our account seamlessly."

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Anonymous

Executive Administrator, IT Department

Review

"We had been looking into a way of digitialsing our contracts for a while and Legalesign were recommended to us. From the initial contact right through to today, Nick and the support team have been super helpful: quick with responses, friendly, and always following up. The system itself does seem a bit complex at first but there are video tutorials for everything, and Andreaa is always just a phone call or email away. It's certainly saved us time in getting documents signed, stored securely and in a more environmentally friendly way!"

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Sarah K

Sales Co-ordinator

Testimonial

“Legalesign esignature is a fast and efficient way of signing and securely storing important documentation. Our dealers are saving at least £2,000 per annum in paper and printing costs. [Legalesign] delivers a seamless esignature experience for our customers.”

Tim Sheriff

Managing Director, Automotive Systems

Testimonial

Easily Scalable!

“Great product, easily scalable across our sales team with positive feedback from our clients.”

C. Powell

Care & Support, Human Resourcing

Review

"Through the journey of setting up RyderSlade we have been very surprised by the service levels from different providers, however from day one dealing with Nick Morris we have been delighted with the level of service and his outstanding customer services. When things aren’t working properly (mainly through user error) his response time in providing a solution has been excellent. He is extremely patient when assisting us and we always feel like nothing is too much trouble. Great to receive such a brilliant service, we have passed your details on to clients of ours over the last year, some of which I know are now signed up and very pleased with the service. Keep up the good work."

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Ryder Slade

Recruitment Specialists, Google Review

Review

Value Outweighs Cost!

"Legalesign has an easy to use interface. You can customize a lot of the features, email design, copy, etc. It looks really professional when you take advantage of all they have to offer. The customer service is fantastic. Any question I have, the team is on instantly. We switched over from Docusign after having our account executive change multiple times and to try and save money. We have been very happy we made the jump!"

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Alyssa P.

Vice President of Client Experience

Testimonial

"The UK based support are knowledgeable and easily contactable. None of the call back procedures /set up you get with DocuSign where you have to wait for a call back and when you do get it you are away from your desk."

Rajan Berry

Solicitor, Berry Solicitors

Testimonial

"I find the Legalesign platform to be intuitive and simple yet also comprehensive and sophisticated. It provides a variety of ways to compile, upload and/or structure documents, as well as detailed tracking functionality throughout the process. For somebody who requires signatures from multiple individuals in multiple locations the system greatly reduces our administrative burden, and at a highly competitive price to boot. I thoroughly recommend it!"

Angela Mildon

Property Developer, Mildon Investments

Testimonial

Head of Finance

The main reason for signing up to Legalesign, was their excellent certification process for electonic signatures. It was disappointing to discover that the leading e-sign companies (Adobe, Docusign, etc.) did not cater for simple issues like adding a wtiness or forwarding signature responsability. It was refreshing to see these options available on Legalesign, as well as an excellent support team to walk you through each feature.

John B.

Testimonial

It makes sending documents out to parents so much easier. We also get replies much faster and don't need to print anything out, which saves us money and is much better environmentally. Parents can complete the forms on their phones really easily, making it simpler for them too.

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Sarah S.

Finance Officer

Testimonial

I am a massive fan of the tool and I have rolled it out across a number of geographies. I find it easy to use, easy to explain and there is a great help section on line too. What I am very impressed with is the support team. They are responsive and always helpful and 99/100 they solve the issue there and then.

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Financial Services

Testimonial

From the very first moment I contacted Legalesign to be able to intergrate their service through our chosen CRM, they have been fast, efficiant and go above and beyond to ensure that it runs as smoothly as possible. Nicholas, our contact was always on hand to help at a moments notice and help out with any queries I had. superb support and an excellent service.

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Rhys F.

Managing Director

Testimonial

Great product, at a great price

We embeded Legalesign into several of our products, the team are quick to respond to feature changes and the product is at an excellent price point.

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Chris W.

Head of IT and Compliance

Testimonial

Straightforward, immediate and helpful onboarding

So easy to use, a good user experience for the team and our signers. Our account manager has been extremely helpful and responsive. It has streamlined what was previously a inefficient process.

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Human Resources

Testimonial

Good service and platform

Great customer service and good value for money. Easy platform to navigate too.

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Legal Services

Testimonial

Easy to use, great customer service

Easy, simple and quick system to use. Very helpful to have the option to change the signer and approver details, as this often needs to be done and is a lot quicker than removing and re-uploading the document. Customer service (Nicholas Morris) was very quick to respond to my online inquiry and offer his help. He also increased our firm's maximum file upload without us having to ask, which will be a great help.

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Alice C.

Paralegal

Testimonial

Excellent Service

The continued use of Legalesign for Contract /Agreement signing saves 'so much time obtaining completed documentation. The complete process from start to finish is excellent. Security is paramount, and the risk of 'lost/misplaced documentation is removed. The website /portal is comprehensive and offers various options covering all required 'signing' processes. The Support provision is 'second to none with prompt and informative support available at all times. The Legalesign portal provides the best options for more 'Complex Work Patterns'

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Gerri T.

Contract Manager - Corporate Procurement

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