Change a user email

This article details how you can swap your existing email for another address.

1. Click your team name on the top left of the screen, click on the ⚙ cogwheel icon on the right of the dropdown menu to visit the Group Settings page, and then click Users.

2. Click the Add User + button in the top-right corner, insert the new email address and then choose the permission level.If you do not see the Admin button or cannot add new members, you will need to upgrade your account or permissions; please contact support@legalesign.com for advice.

3. Access the invite email from your inbox and follow the on-screen instructions to create an account, navigate to Admin and remove your old email.

4. To remove the email address, click on the button to the right of a users email, 'Remove from team'.

5. On the following page, choose to re-assign any live documents to another user, tick the box, 'I am sure' and click on the button 'Remove this person' to confirm.

Set up two-factor authentication using either a mobile app or SMS text message to improve the security on your account.

Check out this article for more information on user permissions.

Contact our support team if you want Billing and Organisation management transferred to the new email.