Personal Settings

Change a user email

Warning

Only users with Admin permissions can add or remove user accounts

This article details how you can swap an existing email for another email address.

  1. Click your team name on the top left of the screen and then click on the cogwheel icon on the right of the dropdown menu to visit the Group Settings page, and then click Users.

  2. Click the Add User + button in the top-right corner, insert the new email address and then choose the permission level.

  3. Access the invite email from your inbox and follow the on-screen instructions to create a new user account.

  4. To remove the email address, click on the button to the right of a users email, 'Remove from team'.

  5. On the following page, re-assign any live documents to another user, then tick the box, 'I am sure' and 'Remove this person' to confirm.

Set up two-factor authentication using either a mobile app or SMS text message to improve the security on your account.

Check out this article for more information on user permissions.

Contact our support team if you want Billing and Organisation management transferred to the new email.