Two-Factor Authentication for eWitnessing

Two-Factor Authentication (2FA) can be enabled for Witnesses for added security.

 After receiving the email notification with a document link, a 6-digit one-time password (OTP) is sent via SMS to the recipient, who will have to enter it before they can access the document.

Visit Presets > Experiences. Click the Experience you would like to edit, click Edit Experiences, and then go to Signing Experience > Witness Options

At the bottom, there are three options relating to eWitnessing:

·      Witness must use signer’s device: both parties must use the same device to sign and witness the document one after the other.

·      Witnessing requires SMS for signer: the Signer receives an SMS message to verify

·      Witnessing requires SMS for witness: the Witness receives an SMS message to verify

If you don't have the eWitness's details to hand, click 'Decide Later'. This allows the previous Party to enter the next Party’s details, i.e. the signer can decide who their Witness will be.