Reset a Party's Fields

If a Party has filled in a document wrong and needs to fill it in again, use the Reset Recipient function to clear their fields.

Need to change the recipient altogether? Use the Change signer details function.

From the Dashboard, find the relevant Party and click on logo beside their name.

Using the drop-down menu, select the Reset Recipient button (see below).

You'll be redirected to the Reset Recipient page.

• Tick 'Send New Link' to send an email notification with a new link to the document following the reset.

• Tick 'Keep form values' to reset signature fields only.

Then click 'Reset' to confirm.

Reset signer only works with documents that have not been certified.
Our Long-Term Validation on signed documents means they are tamper-proof. Therefore, if a document has been completed incorrectly, please send it again.