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November 29, 2024 · 5 Min
Boatshed 'sales' faster with contract completion time cut by 80% with Legalesign
Boatshed implemented Legalesign electronic signature for its sales and purchase agreements of yachts worldwide, resulting in:
80% reduced contract completion time.
20+ hours saved per week by eliminating physical signatures.
70% decrease in document management costs.
About Boatshed
Boatshed, a leading international yacht brokerage specialising in both new and second-hand sailboats and motorboats, operates over 70 offices in 18 countries. The brokerage handles every aspect of the yacht sales and purchase process, including listing, marketing, contract management, and after-sales support. To efficiently manage Sales and Purchase Agreements (SPAs) across multiple countries, Boatshed adopted Legalesign eSignature to streamline operations and reduce contract delays.
In 2015, Boatshed became one of Legalesign’s earliest customers. We spoke with Neil Chapman, the Founder of Boatshed, about how Legalesign became essential to their operations.
The Challenge
For organisations like Boatshed, where time is crucial and client interaction can make or break a deal, relying on physical signatures created bottlenecks. Each signed document previously had to be printed, signed, scanned, and sent, adding unnecessary delays and costs, especially when handling clients worldwide. This meant more time spent on admin, higher document costs, and sometimes frustrated clients left waiting.
Neil Chapman explained:
Our previous process was time-consuming and led to delays. Legalesign has allowed us to focus on building client relationships, instead of getting bogged down by administrative tasks.
The Solution
Legalesign allowed Boatshed to eliminate manual processes and introduce a faster, more efficient system for managing contracts. Legalesign API and key features, like real-time document tracking, template creation, automated reminders, and bulk sending, have transformed their operations.
API: Boatshed can now send SPAs directly through their system, ensuring agreements are sent promptly to clients regardless of location.
Bulk Send: This feature simplifies high-volume contract tasks, allowing Boatshed to send SPAs to multiple clients in minutes, significantly reducing contract turnaround time.
Template Creation: By automating frequently used contracts, Boatshed can allocate more time to high-value client interactions and reduce repetitive tasks.
Real-Time Tracking: Boatshed monitors document status instantly, with notifications for when documents are opened, viewed, or signed. Automated reminders eliminate the need for manual follow-ups, providing a seamless experience for the team.
Neil Chapman added:
We chose Legalesign because of its user-friendly interface, robust security features, and excellent reputation in the industry.
The Result
Since implementing Legalesign electronic signature for their Sales and Purchase Agreements, Boatshed has seen significant improvements in their workflows.
80% reduction in contract turnaround time: Contracts are finalised much faster, speeding up operations and improving customer satisfaction.
20+ hours saved per week: Eliminating physical signatures has saved significant time, allowing employees to focus on more important tasks.
70% reduction in document management costs: Cutting out paper, printing, and storage expenses has significantly decreased overall costs.
Increased productivity: The number of agreements finalised each month has increased, enabling Boatshed to serve more clients with the same resources.
Neil Chapman said:
By transitioning to electronic workflows, we have significantly reduced the time and effort needed to complete contracts, directly impacting internal efficiency and customer satisfaction.
Rachel Chelmick, Accounts Administrator, added:
Legalesign has improved our operational efficiency in ways we couldn’t have imagined. It’s been an indispensable tool for us.
Recommending Legalesign
For a brokerage like Boatshed, managing Sales and Purchase Agreements (SPAs) across multiple locations and clients worldwide is about more than saving time—it’s about creating a smoother, more professional experience for clients and the team.
Ben Eliott, CEO of Legalesign, shared his thoughts on the partnership, saying:
Boatshed's operational improvements through Legalesign have been incredible. It's wonderful to serve an amazing company like Boatshed who have agreements to sign around the world.
Contact us if your organisation manages sales and purchases agreements. Experience a faster, smoother way to manage signatures. Trusted by Boatshed, Legalesign stands out for its ease of use, robust features, and dedicated customer support.
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