Avid’s Angels Cat Rescue Purr-fects Operations with Switch to Legalesign

Avid’s Angels Cat Rescue, a UK-based charity, is dedicated to rescuing, rehabilitating, and rehoming cats in need. Like many charities, they rely on efficient processes to manage essential documents, including adoption agreements, volunteer applications, and surrender forms. However, their previous eSignature provider was holding them back.

The switch to Legalesign transformed Avid’s Angels Cat Rescue operations; eliminating administrative burdens, reducing costs, and empowering the charity to focus on its core mission.

A Need for Change

Before switching to Legalesign, Avid's Angels Cat Rescue relied on a well-known eSignature provider but faced challenges that significantly strained the charity’s budget and workflow.

• High Costs: The previous provider's strict limits on document envelopes and extra charges for additional users made it hard for a small charity to keep up with the expenses.

• Restricted Usage: The tight monthly cap of documents forced the team to delay less urgent contracts, slowing their operations.

• Limited Support: The lack of responsive, tailored customer support caused frustration and inefficiency.

Why Legalesign Stands Out for Charities

Avid’s Angels Cat Rescue chose Legalesign for its affordability, ease of use, and tailored support. The charity chose Legalesign’s charity-friendly pricing and its reputation as the leading UK-based eSignature provider for the public sector.

• Affordable, Charity-Friendly Pricing: With Legalesign, they can now send up 5 times more contracts monthly, with an added 10% charity discount. This is 75% cheaper than their previous provider.

• Support: The team’s prompt, personal assistance, especially during setup, allowed the charity to tailor their documents to their specific needs.

• UK Focus: For charities that handle sensitive donor, volunteer, and adopter data, all data is securely stored on UK servers, ensuring compliance with GDPR and the Data Protection Act 2018.

• Compliance: Legalesign is ISO27001 and Cyber Essentials Plus certified and meets the NCSC 14 Cloud Security principles.

Using Legalesign

Implementing Legalesign has transformed how Avid’s Angels Cat Rescue manages its operations.

• Document preparation and tracking

  Legalesign’s intuitive interface allows the team to easily create templates, send documents, and track contracts in real-time. This ensures adoption agreements and volunteer applications are completed promptly.

• Client experience

  The platform’s custom messaging feature allows the charity to personalise emails to adopters, volunteers, and donors, building trust and strengthening relationships.

Michelle Morson, Co-founder of Avid's Angels Cat Rescue, explained:

We are having a positive experience and I wish we had found Legalesign sooner than we did. What stands out most for us is the number of documents we are able to send in one month, and the cost-effectiveness compared to our previous provider. Support is another area where Legalesign excels.

Clients appreciate that the document emails are clearly branded, making them instantly recognisable as coming from Avid's Angels Cat Rescue. The ability to include custom messages has been a huge time-saver for the team when sending documents for signature.

Results: Enabling Charities to Focus on Their Mission

The switch to Legalesign delivered measurable results for Avid’s Angels Cat Rescue, empowering them to focus on what matters most: saving cats.

• 75% Cost Savings: Switching from their previous provider allowed the charity to save money, redirecting funds to support their mission.

• Increased Productivity: Staff spend less time on administrative tasks and more time rescuing and rehoming cats.

• Enhanced Flexibility: The ability to send and manage documents without restrictions means the team can complete more documents, without delays.

• Improved Security: Donor, volunteer, and adopter documents are managed securely, meeting the highest compliance standards without compromising the user experience.