Articles > eSigning

How to reset a document sent for esigning

You can reset the form field entries for a signatory, essentially starting the signer over from the beginning again, provided the signing process hasn't been completed.

To do this, go to the Dashboard > Sent for signing > Click the document title > Audit Log/Details > Reset Signer.

Generally its preferable to void a document, for the avoidance of any doubt about a document.

You will see the reset signer button just above details about the person.

After you reset the document, send a reminder email to your signer.

This video demonstrates how to reset your signer:

If you need to amend the sender fields, i.e. those fields you filled out on the send page, you can edit those fields on the details page.

How to reset a e-signer - watch on Youtube