Articles > Emails

Set emails to go to signers sequentially, or at the same time.

You can decide whether a document is sent to multiple signers simultaneously, or in order.

Admins can set the default for the whole team, but users can set this when sending out a document.

For admins, go to Admin > Signer Experience > Email Options >How to notify multiple signers. This will set the default preference. In some scenarios the system forces the document to be emailed in sent in sequence.

Standard users will see the option to send in sequence or simultaneously alongside each document where there is more than one signer.

If you send in sequence but change your mind afterwards, you can still send a reminder email to second signers.

This video shows you how an admin can set the default sending method.

Changing the e-signing order tutorial on Youtube