How to cancel or terminate an account

To cancel or stop your subscription go to the top right of the screen where your name is displayed and select Billing. Click on Cancel my account now at the foot of that page, or just let us know at

Let us know what happened. Was it something we did? Or didn't do? Check-in with support before you leave in case you need a feature that is already in beta testing.

Unless you have agreed otherwise, standard terms are on a per month basis. You can cancel at any time and your subscription will run till the end of that billing month before being cancelled.

After cancellation you will still have access to your documents, however, you will not be able to send more. You can restart your subscription at any time.

If you just want to check over your billing review this page on how to manage your billing.